I have also configured the group to send a copy of the email to their individual inboxes as this still works on the desktop client but this is far from ideal. There is clearly a bug somewhere preventing the Outlook Desktop client and Office 365 Group emails working consistently.įor now as a workaround I have advised the users to use the Outlook Web Portal if they want to view the emails for the group. I would suggest everyone else raise this with Microsoft also and hopefully they can take some notice of this issue. "recreate the email profile" only works for around 1 day before the emails stop coming into the group again. "Download Shared Folders" does not work and Initial response was to uncheck "Download Shared Folders" followed by "recreate the email profile" The best way to report these scams, if you wish to do so, is via the Action Fraud website.I have raised a support ticket with a Microsoft 365 support engineer. Our customers are often targeted by criminals who are always seeking new and increasingly sophisticated ways to deceive their victims. If you’re going to warn friends and family about a scam, send them a screenshot instead of forwarding suspicious emails directly.Ī spokesperson for Microsoft said: “Unfortunately, the names of reputable companies like Microsoft are often used fraudulently to lull victims into a false sense of security. Above the reading pane, select Junk, then Phishing, then Report.įraudulent emails and phishing websites can also be reported to the National Cyber Security Centre at - action can then be taken to remove these websites.
How can I report Microsoft/Outlook scam emailsįake emails can be marked as junk and reported to Microsoft from within the email itself. Microsoft has a guide on enabling this vital security feature. This will apply an extra layer of security to your account by generating codes that only you have access to via your own devices.
#MICROSOFT OUTLOOK UPDATE OF EMAILS PASSWORD#
You can guard against fraudsters from accessing your account via your password by ensuring you have two-factor authentication enabled on your account. Securing your account with two-factor authentication Treat any contact you receive out of the blue with caution. You should also then keep an eye out for any follow-up scams that could occur if you’ve given contact details, such as your email address, postal address or phone number, away to fraudsters. Your bank should work with you to cancel your card, block any pending payments (if required) and refund the money you’ve lost. You can report a scam and get your money back. If you think you may have entered sensitive information, such as your bank/card details, into a third-party site you were taken to by a suspicious Microsoft/Outlook email, you must let your bank know what’s happened via its official channels ASAP. I think I’ve been scammed by a fake Microsoft/Outlook email: what should I do? If it appears suspicious, do not engage with it. Investigate the email address it’s been sent from and check any links it’s attempting to send you to before you click on them. If you’ve received an email out of the blue instructing you to take a certain action, take the time to assess all of its claims. How can I spot a fake Microsoft/Outlook email?Ĭreating a sense of urgency and addressing a recipient in a generic way are both common signs of fake emails. This could include your email log-in details or even your bank/card information. The email is attempting to get you to click through to a website designed to extract your sensitive personal information. Microsoft/Outlook has nothing to do with this message and would not be closing ‘old versions’ of its service in this way. However, you will not have experienced any issues as the claim is fraudulent.
#MICROSOFT OUTLOOK UPDATE OF EMAILS UPGRADE#
The email goes on to claim that your ‘messages were placed on hold’ due to a ‘new upgrade to our database’. It begins by informing the potential victim that this is a ‘final reminder’ and immediately addresses the recipient as ‘Microsoft User’ - these are the first signs that everything isn’t as it seems.
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